Contact us with any question you may have about our custom bracelets. We welcome contacts through email and phone. Our Monkeybands are high-quality and we stand behind every one we sell. Customize your own wristband and give us a call if you have any concerns. Just click on the "email us" link and a window will open, ready to send a message. If you want a more immediate answer, give us a call. We'll be glad to answer any question you have about our custom silicone wristbands.